Truth be told, the construction industry has a reputation for being one of the slower industries for adopting and integrating new technology. According to a survey conducted by KPMG, the construction industry isn’t taking full advantage of new technologies for … Continue reading
Category Archives: Customer Service Tips
Fall is here, bringing new opportunities to engage customers and offer Fall home maintenance services. When many people think of the Fall season, cooler weather and images of Fall leaves and trees easily come to mind. What many people easily … Continue reading
If all of us saw things the same way, well life would be pretty easy, and boring to say the least. Even in our best efforts to understand our clients’ desires and needs, we are bound to come face-to-face with … Continue reading
Small Business Week is happening April 30-May 6, 2017, and it’s not too late to get in on the action. Small Business Week is here! We are in it, and events and efforts are in full force. For those of … Continue reading
You may already be decking the halls (and your office) with holiday cheer, but are your website and online profiles holiday-ready? Earlier this month we discussed a few ways to take advantage of the holiday hoopla that comes with Black … Continue reading
As a construction professional, your services are in demand during a natural disaster. Here are few tips for prioritizing your clients. As soon as Hurricane Matthew made its way to the U.S. earlier this week, panic sunk in for many … Continue reading
With the closing of summer and fall on the horizon, seasonal maintenance packages can be a great way to engage existing clients and open the door to new ones. Last month, we explored seasonal marketing and how it can be a … Continue reading
Referrals are a key component to business development, and with a little extra effort, you can keep them coming. What goals have you set for the New Year? Chances are that building your client base is on the top … Continue reading
From rewards programs to personalized communications, there are many ways to keep your customers engaged and coming back. Repeat customers are one of the keys to business success. To keep a business thriving, you must maintain a healthy client base, … Continue reading
October 1, 2015 is the deadline for U.S. businesses to be “chip-enabled”. Here’s what you should know about EMV technology. Timing couldn’t be more perfect for offering a business brief. As you may already be aware, EMV (Europay, MasterCard and Visa) … Continue reading